Northern Gas Networks

If you smell gas or are worried about gas safety,
call 0800 111 999 at any time of the day or night

What to do if you fear a gas leak?

Follow these six simple steps

* Call the National Gas Emergency Service immediately on 0800 111 999.

* Put out any naked flames, and don’t smoke or strike any matches.

* Turn off all your gas appliances and don’t use them until they’re checked by an engineer.

* Turn off your electrical appliances, and avoid turning any switches on or off.

* Open your doors and windows.

* Keep other people away from the area.

Email: [email protected]

Phone: 0800 111 999

Mobile: 0800 040 7766

Address: Northern Gas Networks Customer Care Team 1st Floor, 1 Emperor Way Sunderland SR3 3XR